Here are the first 3 values to check for having the perfect VoIP traffic.
3 Keys For VoIP Traffic
1.High ACD – Average Call Duration – Value
Average call duration (shortly ACD) defines the time of the conversations on thephone from start to end. In healthy traffics this value needs to be high. If the ACD level is low you need to check those things;
Check if it is FAS or not
If you receive low ACD values, you should try these;
Check the providers’ previous rates
Check the traffic profile
Try changing the routes
If you find some unwanted results you should share this situation with the provider and the routing responsibles.
2.High ASR – Average Success Rate – Value
ASR stands for the average connection rate of the traffic. Average success rate changes according to the route quality and traffic profile. If the stats are lower than expected you could look for;
Cheap ANI destination
Call back traffic
Wrong disconnect code
3. High PDD – Post Dial Delay
VoIP professionals don’t want to see high PDD stats in the traffic because the high post dial delay will cause high ASR rates. People don’t like to wait too long before hearing the ringtone.
Ok, but why the PDD values of a traffic is high;
You need check all of these signs and decide for the right reason of the PDD.
Or you can get professional help from one of the biggest VoIP Providers
You don’t need to make a long research about it, as Sigma Telecom we are the expert of the VoIP sector and waiting for hearing from you. We can lead you as we lead the VoIP business, and help you to move forward.