Portability of mobile numbers is a feature that enables a customer of a cell phone or smartphone to change the telephone carrier and maintain the same phone number. For instance, in India, the method of mobile number portability has been made as easy as possible. The customer must simply send a text message (SMS) that[…]
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What is Mobile Number Portability?
By sigmatelecom Business, Telecom Mar 03, 2021
The Ultimate Summary of Satellite Phones
By sigmatelecom Technology, Telecom Feb 24, 2021
A satellite phone links to satellites instead of the conventional cell phone towers that connect to traditional cell phones. In other words, a satellite phone allows communication through satellites that move around the Earth’s orbit to provide telephone coverage in every corner of the planet. Based on how the particular service is built, a specific[…]
Features & Differences – A2P & P2P Messaging
By sigmatelecom Business, SMS Feb 17, 2021
It can be complex to bring messages to the intended recipient. The sorts of numbers that you use to send text messages can have a vital impact on their deliverability. Generally, each user received a message on a mobile phone from businesses with various deals. These are promotional moves expressly designed to draw more clients[…]
What Type of Internet Connection Do You Have?
By sigmatelecom Business, Technology Feb 10, 2021
According to your web activity, a certain form of may perform nicely for the needs of you, your family or your business. Internet connections have various bandwidths that depend partly on the capabilities of your device and partly on the connection from your provider that you get. Through higher speeds, you can transfer data faster, such[…]
Sample Automated Text Messages
By sigmatelecom Business, SMS Feb 03, 2021
According to several research, 9 out of 10 customers prefer texting to connect with corporations; because, it is less obtrusive, convenient, and fast. That’s why, for optimum performance, automate a 2-way conversation rather than playing phone tag or waiting for an email that sits idly in an inbox. In addition, many major brands prefer automated[…]
VoIP Codecs – Effects on Call Quality
By sigmatelecom Telecom, VoIP Jan 27, 2021
Combination of Compression and Decompression: Codec For converting an analog voice signal to a digitally encoded version, codecs are using. VoIP codecs differ in sound quality, the necessary bandwidth, computational requirements, and more! As we all know, any service such as software, phone, the gateway supports many different codecs and chooses which codec they are[…]
We Are Thrilled For The Upcoming Smartphones in 2021
By sigmatelecom Technology, Telecom Jan 20, 2021
The news had begun to spread even before 2021! These models which will be introduced and put on sale in the first half of 2021, seem to take full advantage of the technological possibilities offered by the smartphone world! We are excited for the upcoming smartphones in 2021. We are also curious about what technology[…]
We have completed a successful and enjoyable year! Even though we had a hard time due to Covid-19; as the Sigma family, we always kept our self-motivation high! We will remember the year 2020 as the year we added more success stories on our behalf. The new year can be a good starting point for[…]
Features of Call Recording Software
By sigmatelecom Business, Telecom, VoIP Jan 06, 2021
The call recording software allows you to record phone conversations in a digital audio file format like PSTN or VoIP. It also gives you the ability to retrieve, store, and share recordings of calls. VoIP records by using a span/mirror port on a controlled switch. This port is programmed to copy and send all the[…]
Suggestions for Minimizing The Abandoned Calls in Call Centers
By sigmatelecom Business, Telecom Dec 30, 2020
Abandoned calls are where a caller hangs up while waiting on hold for a customer support agent. By evaluating your call abandonment rate, you will gain useful insight into the efficiency of your call center. Call abandonment is a crucial KPI that management, especially when assessing customer behavior, takes seriously. Usually, these disconnections occur due[…]