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Telecom


Rich Results on Google's SERP when searching for 'voip system' or 'voip phone'

It’s a very exciting and rewarding process to move to a new Voice over Internet Protocol (VoIP) phone system for your business. However, it is also a project full of important details that should not be overlooked. You should make sure that your company’s phone system is operational all the time. No matter what phone[…]

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Rich Results on Google's SERP when searching for 'voip' or 'voip phone'

VoIP phone for businesses offers a unique approach to phone numbers. Traditional numbers are assigned a fixed location, phone line, and device by phone companies. Although an onsite PBX means desk phones can still forward calls, this forwarding is limited to the physical location of the office. Virtual phone numbers, called direct inward dialing (DID),[…]

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Rich Results on Google's SERP when searching for 'call screening'

VoIP call screening makes it easy for agents to decide to accept, decline, forward the call to another agent or department, or leave the call to voicemail. It’s the process of identifying an incoming caller and determining how best to respond to that call. Caller identification process; provides the caller’s name, phone number, and sometimes[…]

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Rich Results on Google's SERP when searching for 'business phone system' or 'vpn' or 'voip'

A VPN, or Virtual Private Network, is a security application that creates a tunnel between the Internet and the device you’re using to access it. VPN networks redirect your IP address and request through their thousands of different private servers, masking your true IP address, your current location, and other sensitive data. In that way[…]

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Rich Results on Google's SERP when searching for 'cucm' or 'cisco unified communications manager'

It is very important that communication be effective and secure in the business world. Sharing the information in the right place at the right time facilitates the distribution of business processes. Some database services provide error-free management of IP phones and call decisions. With the given configuration commands, the nature of the communication is preserved[…]

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Rich Results on Google's SERP when searching for 'customer service automation'

As companies grow, the need for customer service increases.  But now it is one of the services to be automated by artificial intelligence. Customer service automation offers both text and calls solutions to avoid the need to contact a customer service operator directly when your customers have a problem. What are the upsides of automated[…]

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Rich Results on Google's SERP when searching for 'voip termination service'

The poor quality of phone companies acting as providers or carriers makes communication between callers and calls difficult. For VoIP calls, Skype calls, or calls made via Google Voice, an internet-initiated call identification protocol is required. This identification usually ends at a point where there is no internet, even if it is started over the[…]

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Rich Results on Google's SERP when searching for 'softphone'

Traditional phones are not enough to keep your VoIP features accessible and expandable. As a user, an interface is required for you to enable communication between the computer and the device. To command the software base, many providers and VoIP applications have created their own telephone interface to work with telephony services. A softphone is a[…]

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Rich Results on Google's SERP when searching for 'qos' or 'quality of service'

QoS, which stands for Quality of Service, is a network traffic router established to provide equal, uninterrupted, and lag-free service to all users within the available bandwidth. Data streams divided into different groups can be used for prioritization. This situation is called queuing. After calculating how much data a router can receive, it shapes the[…]

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