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VoIP


Rich Results on Google's SERP when searching for 'voip system' or 'voip phone'

It’s a very exciting and rewarding process to move to a new Voice over Internet Protocol (VoIP) phone system for your business. However, it is also a project full of important details that should not be overlooked. You should make sure that your company’s phone system is operational all the time. No matter what phone[…]

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Rich Results on Google's SERP when searching for 'voip' or 'voip phone'

VoIP phone for businesses offers a unique approach to phone numbers. Traditional numbers are assigned a fixed location, phone line, and device by phone companies. Although an onsite PBX means desk phones can still forward calls, this forwarding is limited to the physical location of the office. Virtual phone numbers, called direct inward dialing (DID),[…]

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Rich Results on Google's SERP when searching for 'call screening'

VoIP call screening makes it easy for agents to decide to accept, decline, forward the call to another agent or department, or leave the call to voicemail. It’s the process of identifying an incoming caller and determining how best to respond to that call. Caller identification process; provides the caller’s name, phone number, and sometimes[…]

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Rich Results on Google's SERP when searching for 'business phone system' or 'vpn' or 'voip'

A VPN, or Virtual Private Network, is a security application that creates a tunnel between the Internet and the device you’re using to access it. VPN networks redirect your IP address and request through their thousands of different private servers, masking your true IP address, your current location, and other sensitive data. In that way[…]

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Rich Results on Google's SERP when searching for 'voip termination service'

The poor quality of phone companies acting as providers or carriers makes communication between callers and calls difficult. For VoIP calls, Skype calls, or calls made via Google Voice, an internet-initiated call identification protocol is required. This identification usually ends at a point where there is no internet, even if it is started over the[…]

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Rich Results on Google's SERP when searching for 'softphone'

Traditional phones are not enough to keep your VoIP features accessible and expandable. As a user, an interface is required for you to enable communication between the computer and the device. To command the software base, many providers and VoIP applications have created their own telephone interface to work with telephony services. A softphone is a[…]

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Rich Results on Google's SERP when searching for 'softswitch'

Switchboard operators, who initially routed telephone calls manually, replace automatic switchboards towards the end of the 1800s with the development of technology. Over the years, technology has progressed as follows; Strowger Switch and Crossbar Switch which use electromagnetic energy to open and close switches, single processor SPCs (Stored Program Control) to manage 10-100 calls per[…]

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Rich Results on Google's SERP when searching for 'VoIP codecs'

Combination of Compression and Decompression: Codec For converting an analog voice signal to a digitally encoded version, codecs are using. VoIP codecs differ in sound quality, the necessary bandwidth, computational requirements, and more!  As we all know, any service such as software, phone, the gateway supports many different codecs and chooses which codec they are[…]

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Call Recording Software

The call recording software allows you to record phone conversations in a digital audio file format like PSTN or VoIP. It also gives you the ability to retrieve, store, and share recordings of calls.  VoIP records by using a span/mirror port on a controlled switch. This port is programmed to copy and send all the[…]

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