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ASR - Average Success Rate - ACD - VoIP Terms

In our VoIP guide, today’s subject is ASR, Average Success Rate. In this article you will find detailed information about why ASR may be low, the reasons and the results. Let’s start! What is the meaning of ASR – Average Success Rate Average Success Rate is the connection percentage of VoIP traffic. This percentage changes[…]

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Are you interested in VoIP terms in business but you don’t know much about it? We prepared some terms that you will hear every day when you start doing VoIP. Don’t forget that these VoIP terms are only the tip of the iceberg. There are more and more things to learn when you get deeper[…]

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