Browsing tag:
average call duration
Why are Average Call Duration, ACD values low in my VoIP traffic?
By sigmatelecom Telecom, VoIP Jan 30, 2020
If you see low ACD values in your VoIP traffic and ask why are average call duration values low in my VoIP traffic, then you have to think that there can be several reasons for your problem. Here are some little clues that you can check to avoid spending too much time to fix the[...]
VoIP Guide Part 1 – ACD In VoIP – Average Call Duration
By sigmatelecom VoIP Mar 14, 2019
Welcome to the master class of VoIP business and today we will explain ACD in VoIP From now on, we will give some information about VoIP and prepare a great source for this industry. In this sector, everyday, we are facing some problems, experience some cases which are feeding our expertise within the day we[…]